As economic and competitive pressures push organizations toward more rapid product and service delivery, the ways organizations engage with technology – and the people who support it – are changing. According to a recent report by CompTIA, Considering the New IT Buyer, 46 percent of U.S. workforce professionals say that who pays for new technology depends on the tool in question, signalling greater autonomy by line of business (LOB) managers to equip their teams with the right solutions.
With business units hiring their own IT professionals and managing technology independently, organizations should brace for the nuances of navigating decentralized IT resources, compared to traditional IT departments.